Refund Policy
Session Payments
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Payments for training sessions are required to secure your booking.
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Payments are non-refundable unless a session is cancelled by me or exceptional circumstances apply.
Cancellations by Clients
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If you need to cancel or reschedule, please provide at least 48 hours’ notice.
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Sessions cancelled with proper notice may be rescheduled at no extra cost.
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Sessions missed without notice are non-refundable.
Cancellations by Me
In rare cases where I must cancel a session due to illness, emergencies, or unsafe conditions, I will offer a full refund or reschedule the session at your convenience.
Packages
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For multi-session packages, unused sessions may be rescheduled within 6 month of purchase.
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Refunds for unused sessions are not typically offered, except in exceptional circumstances.
How to Request a Refund or Reschedule
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Contact me directly at aberystwythk9@gmail.com as soon as possible to discuss rescheduling or exceptional refund requests.